INTERNATIONAL SHIPPING
UNAVAIBLE COUNTRIES
Due to new packaging guidelines, Covid19 and other international events I will no longer be able to ship to some contries! I am very sorry but the effort and cost would outweigh the benefits.
The following countries are affected.
US
Shipping is currently not available!! I will do my best to offer shipping to the US again soon.
Europe
Austria, Bulgaria, France, Georgia, Greece, Latvia, Lithuania, Poland, Portugal, Romania, Russia, Sweden, Slovakia, Spain, Turkey, Ukraine, Cyprus
North, South and Central America & The Caribbean
Chile, Dominica, French Guiana, Guadeloupe, Haiti, Honduras, Martinique, Nicaragua
Asia
Afghanistan, Yemen, North Korea, Syria
Australia & Oceania
Fiji, French Polynesia, New Caledonia, Papua New Guinea, Pitcairn Islands, Samoa, Tokelau, Tonga, Tuvalu, Vanuatu
Africa
Libya, RĂ©union
Orders from these countries will be refunded and canceled.
Please consider this before ordering đź’ś
SHIPPING COSTS
Orders are shipped via Deutsche Post Warenpost / Warenpost International Premium or DHL Parcel. Please note that there may be a processing time for commissions, 3D prints and made-to-order items. Your items will send out after the order has been processed. Further information can be found in the product description.
International
Shipping is based on weight.
- starting at 8.00€ EUR for charms, necklaces, small items
- pillows, smaller 3D prints will be approx. 10.00 - 15.00€ EUR
- bigger prints, up to 5 kilograms and parcels bigger than 35x25x10cm will be shipped as DHL parcel, about 18.00 - 70.00€ EUR, depending on weight and parcel size. DHL parcels have insurance up to 500€ EUR though.
You'll get your quote at check-out.
Please choose DHL Parcel shipping when you want to be extra safe and insured. Once handed to the shipping company, the delivery of a package is out of my hands. Please send me a message in case your package is damaged or lost.
DELIVERY TIME
Shipping from Germany, between Monday and Friday.
- National orders arrive within 2 to 5 business days.
- International orders usually arrive within 8 to 30 business days. Due to current, international events it can take up to 90 days, though.
TRACKING
A tracking number is inculded in shipping costs.
You can see here if your country includes end-to-end tracking and liability.
In case your country isn't listed there, the tracking number only includes a proof of shipping until handover to international transport.
CUSTOM FEES
International buyers outside EU are responsible for any custom duties. I cannot declare the packages as "gift" with false amounts.